Open Tourism

Open Tourism case ( Mobile computing, standards, strategy, priorization )
You have to answer the next questions:
You are general manager of Rome tourism office (50 people).
a) As the general manager of this tourism office, what could be the main elements of your scorecard (main strategic objectives and/or main indicators)
b) What is the list of processes of your activity (value chain). Try to find from 7 to 15 main processes
c) If  you decide to participate to the "open tourism" project, what could be the contribution of this project to
    - leverage some factors of your scorecard
    - participate to the improvement of some processes

Minimum informations to work on the case:

Open tourism 1

Open tourism 2

Open tourism 3

+ surf the web on the topic "open tourism"

+ look in the trends chapter on ubiquitous

+.....